Question 1

What MongoDB versions are supported?

Accepted Answer

VisuaLeaf supports MongoDB 4.0 and above, including MongoDB 4.x, 5.x, 6.x, and 7.x. It works with MongoDB Community Edition, Enterprise Edition, and MongoDB Atlas (cloud). All MongoDB features including replica sets, sharded clusters, and transactions are fully supported.

Question 2

Can I connect to MongoDB Atlas?

Accepted Answer

Yes! VisuaLeaf fully supports MongoDB Atlas connections. Simply use your Atlas connection string with proper authentication credentials. All Atlas features including serverless instances, dedicated clusters, and shared clusters are supported.

Question 3

What platforms does VisuaLeaf run on?

Accepted Answer

VisuaLeaf is a cross-platform desktop application available for Windows, macOS, and Linux. It's built with modern web technologies ensuring consistent performance across all operating systems. Minimum requirements: 4GB RAM, 500MB disk space.

Question 4

Is there a free trial?

Accepted Answer

Yes! Start with a 14-day free trial that gives you access to all features. Once the trial ends, you'll automatically move to our Free tier which includes connection to 3 databases, basic query builder, JSON viewer, and community support.

Question 5

What is the Lifetime Access deal?

Accepted Answer

The Lifetime Access offer is available to the first 500 users only. You pay once and own VisuaLeaf forever with no renewal fees. This includes all future updates, new features, and major version upgrades at no additional cost.

Question 6

How are my database credentials stored?

Accepted Answer

All connection credentials are encrypted using AES-256 encryption and stored locally on your machine. Credentials never leave your computer and are never sent to our servers.

Question 7

Does VisuaLeaf support aggregation pipelines?

Accepted Answer

Yes! The Aggregation Pipeline Builder provides a complete visual interface for constructing MongoDB aggregation pipelines. It includes a full stage palette ($match, $group, $project, $lookup, etc.), drag-and-drop pipeline construction, and live data preview at each stage.

Question 8

Do you offer refunds?

Accepted Answer

Yes! We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied for any reason, contact support within 30 days of purchase for a full refund.

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